Many users allege that they have opened their devices from the closed position without applying any undue pressure, only to find dramatic cracks in the retina display, often accompanied by black bars running across the screen. Migliaccio & Rathod LLP is currently investigating Apple over widespread reports that the retina display in their recent line of M1 MacBook laptops is vulnerable to screen cracks during normal usage. Lawyers Migliaccio & Rathod LLP say that affected owners disagree. Users complain that Apple representatives insist the culprit is a small item or particle that gets lodged between the keyboard and screen upon its closing, even when that explanation runs completely counter to users’ experiences. In most cases, Apple has denied liability, stating that small pieces of debris are to blame.Īpple’s customer service has not been receptive to these grievances.
#Screens for mac crack free
In some cases, Apple has repaired or replaced the machines free of charge, while most other users have been charged.
There are threads on both Apple Support Communities and Reddit, with users either reporting that screen cracks occurred when they opened or closed the lid, or that they were simply present next time they came to use the machine. Apple, Inc.Ī class-action lawsuit is being planned on behalf of M1 MacBook owners who say that screen cracks were occurring during normal use, with both the M1 MacBook Air and M1 MacBook Pro affected.Īpple has mostly claimed that the cracks are the result of accidental damage, including in the case of the 9to5Mac reader who first contacted us … Update: A class-action lawsuit has now been filed in California – but by a different firm of lawyers, Bursor & Fisher.
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